Stop Paying for Ten-Minute Text Changes.
Some web designers like to keep their clients dependent — every text change a ticket, every photo swap an invoice. We think that’s daft. Your website is yours, and you should be able to update it without phoning anyone.
We offer one-to-one WordPress training for business owners and their teams, in plain English, at whatever pace suits you. As one client kindly put it: endless patience for “non-techies”.
northumberland wordpress training
Get a Free Website Quote
Feel free to reach out, and we can have a straightforward conversation about how we can assist you—perhaps over a cup of tea and a cheeky Jaffa Cake.
TWDA
Training built around your site
Generic WordPress courses teach you a demo site you’ll never use. We train you on your website — your pages, your plugins, your booking system. By the end of a session you’ll have made real changes to your real site, which is the only way it actually sticks.
Typical sessions cover editing pages and text, adding photos properly (sized so they don’t slow the site down), publishing blog posts, managing products and orders if you have a shop — and the things you shouldn’t touch. Knowing where not to click is half the skill.
TWDA is also VAT registered so all prices are subject to vat being added.
For sites we built — and sites we didn’t
Training comes as standard with every website we build; we don’t hand over the keys without showing you how to drive. But we also train people on sites built by others. The Woodenstar Cottages team is a good example — we built their site, taught them to manage the day-to-day themselves, and stayed on hand for the bigger jobs. That balance keeps your costs down and your site fresh. Running an online shop? Our ecommerce web design service builds the store, and we make sure you can run it day to day.
The Starter Session
Two hours, one-to-one, on your own website. Most people leave confidently editing pages, swapping photos and publishing posts — with plain-English follow-up notes.
Fixed price per session
The Team Session
Small-group training for your staff, with access levels set up so nobody can accidentally break what they shouldn’t. Ideal alongside a shop or booking system.
Quoted per team
How it works
Sessions run one-to-one or for small teams, at your place, ours, or over a video call — whatever’s easiest. You’ll get a follow-up note covering what we did, so you’re not relying on memory. And if you forget something three weeks later, you call and we tell you. That’s not a chargeable incident; that’s just being decent.
What it costs
Sessions are fixed-price — no hourly clock-watching. Most people are confidently editing after a two-hour session; shops and booking systems usually need a second. Get in touch and we’ll recommend what fits.
FAQ
I’m not technical at all — is this for me?
Especially you. Most of our trainees would call themselves technophobes. We go at your pace, in your words, on your website.
How long does training take?
Most people are confidently editing pages after a two-hour session. Shops and booking systems usually need a second session.
Do you provide notes?
Yes — a plain-English follow-up tailored to what we covered on your site.
We believe that great work comes from a great partnership. To keep things stress-free and straightforward, we follow a simple four-step process that ensures your vision is brought to life exactly how you imagined it—with zero guesswork.
Step 1:
The Brew & The Brief
Every project starts with a proper conversation.
We sit down to understand your goals, your audience, and exactly what success looks like for your business.
Step 2:
The Blueprint
No guesswork here.
We map out a clear plan, from the site architecture to the visual style, ensuring every element is designed to solve your specific challenges.
Step 3:
The Build & Creative Flair
Our studio gets to work crafting your site, brand, or content.
We keep you in the loop throughout, ensuring the final result feels 100% like you.
Step 4:
The Launch & Beyond
We don’t just ‘hand over the keys.’
We launch your project, provide the training you need to feel confident, and stay on hand for ongoing support.
TWDA is VAT Registered so all prices are +VAT
TWDA
Let’s Build Something Brilliant Together
We know that choosing the right digital partner is a big decision for any business. Whether you’re ready to dive straight in or just want to chat through some initial ideas over a cuppa, we’re here to help.
EXCELLENT Based on 22 reviews Posted on Google Alex KinseyTrustindex verifies that the original source of the review is Google. I'd been impressed with TWDA's work on other websites of organisations I trust and was delighted with the service I received from start to finish. Having worked with very large design agencies previously, it was refreshing to have such a personalised approach from a team who's enthusiasm, innovative thinking and proactivity made this project so seamless. A genuine pleasure to work with a team who are not only excellent at what they do, but clearly care and enjoy creating a great result.Posted on Google Magda DavyTrustindex verifies that the original source of the review is Google. TWDA has just resigned our logo to have it ready for the 10 year anniversary of the business. What a great job ! Very smooth, professional and friendly service. Thank you for your patience 🙂Posted on Google Luke HutchinsonTrustindex verifies that the original source of the review is Google. After using plenty of IT / Website companies in our time, I have to say TWDA is the most down to earth, efficient and professional company we have had the pleasure to deal with. Can highly recommend.Posted on Google Daniel CrosbyTrustindex verifies that the original source of the review is Google. Amazing knowledge and service! I have worked with Terry for a number of months on a variety of projects for The Beaumont Hotel, Hexham. He has been an essential part of our digital transformation over the last 6 months from blog posts, meta campaigns, SEO training and so much more. TWDA Creative Services are our go-to for everything online, would recommend to any business!Posted on Google Nick LoweTrustindex verifies that the original source of the review is Google. Amazing support for our website and would definitely recommendPosted on Google LangleyTracksTrustindex verifies that the original source of the review is Google. Terry & Sarah have been amazing to work with. They're really knowledgeable on all things tech, the process was enjoyable, we felt we were listened to and understood. Communication has been really easy and this has resulted in a fantastic website! We will look forward to continuing working with them. Would highly recommend XPosted on Google SheerlineDesignsTrustindex verifies that the original source of the review is Google. Fantastic service from Terry, after an initial in person meeting an outstanding website was made which exceeded already high expectations. I can not recommend TWDA highly enough!Posted on Google catherine TurneyTrustindex verifies that the original source of the review is Google. Terry at TWDA services came to me through a recommendation and I'm so pleased I used his services for my new website design. He was very helpful and informative about everything from the start of the process, and with his wealth of expertise about the industry I was able to trust his ideas and solutions. I'd highly recommend TWDA for anyone with website issues.Posted on Google RMT AccountantsTrustindex verifies that the original source of the review is Google. We are thrilled with website TWDA have created for RMT Technology. We needed a huge update in a short space of time and Terry and Sarah pulled it off without a hitch! The communication has been great throughout the process and having worked on website builds previously, this was painless compared. We look forward to continuing the partnership and taking advantage of Terry's photography and content skills too. We would definitely recommend TWDA creative services.Posted on Google Tania BurtonTrustindex verifies that the original source of the review is Google. Great experience and really happy with the end result. It looks so much better than what we were working with beforeVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more