Creative Design &

Marketing

Website Maintenance & Support in Northumberland

Your Website, Off Your Worry List.

A website isn’t a thing you buy once — it’s a thing you keep. Plugins need updating, security needs watching, backups need to exist before the day you need them. Most business owners don’t have time for any of that, which is exactly why we offer maintenance plans.

And when something does go wrong — a broken form, a page that won’t load the night before a big launch — you call us and a real person answers.

northumberland website maintenance

Get a Free Website Quote

Feel free to reach out, and we can have a straightforward conversation about how we can assist you—perhaps over a cup of tea and a cheeky Jaffa Cake.

TWDA

What’s covered by a TWDA care plan

Our maintenance plans keep your site updated (WordPress core, themes and plugins — tested rather than blindly clicked), backed up monthly offsite, scanned for security problems, and monitored so we usually know it’s down before you do.

Small content changes are included too — swapping a photo, updating opening hours, adding a staff member — so you’re not saving up a list of niggles.

TWDA is also VAT registered so all prices are subject to vat being added.

We look after sites we didn’t build

Plenty of our maintenance clients came to us with a website someone else built — sometimes years ago, sometimes half-finished. If it runs on WordPress, we can almost certainly take care of it. We start with a free health check: what’s out of date, what’s a security risk, what’s slowing it down, and what it would take to put right. Running Google Ads management campaigns? A fast, secure site protects that spend. Prefer to handle small updates yourself? Our WordPress training sessions show you how.

The ‘Peace of Mind’ Plan

Updates, daily backups, security scanning, uptime monitoring and small content changes — the essentials, handled every month without you having to think about it.

Monthly rolling

The ‘Full Care’ Plan

Everything in Peace of Mind, plus priority response, performance tuning and a quarterly review of how your site is working for the business. If your site takes bookings or sells online, this is the one.

Quoted for your site

Why local matters

When your booking system fails on a Saturday morning in peak season, you want someone who knows your site, knows your business, and picks up the phone. We’ve looked after Northumberland businesses — hotels, holiday lets, solicitors, joiners, vets — for over 25 years. We’re up the road, not in another time zone.

Happy woman in stylish clothes sitting at a table outdoors taking a selfie, working on a laptop.

What it costs

Plans are monthly, transparent and depend on the size and complexity of your site. No long contracts — we keep clients by being useful, not by locking them in. Get in touch and we’ll recommend the right level for your site.

FAQ

Do you maintain websites you didn’t build?

Yes — most WordPress sites, whoever built them. We start with a free health check so you know exactly where your site stands.

We monitor your site, so we’re usually on it before you’ve noticed. You also get direct contact details — no ticket queues, no chatbots.

No. Plans are monthly rolling. If we’re not earning our keep, you can leave — though in 25 years, that hasn’t happened often.

We believe that great work comes from a great partnership. To keep things stress-free and straightforward, we follow a simple four-step process that ensures your vision is brought to life exactly how you imagined it—with zero guesswork.

Step 1:
The Brew & The Brief

Every project starts with a proper conversation. 

We sit down to understand your goals, your audience, and exactly what success looks like for your business.

Step 2:
The Blueprint

No guesswork here. 

We map out a clear plan, from the site architecture to the visual style, ensuring every element is designed to solve your specific challenges.

Step 3:
The Build & Creative Flair

Our studio gets to work crafting your site, brand, or content. 

We keep you in the loop throughout, ensuring the final result feels 100% like you.

Step 4:
The Launch & Beyond

We don’t just ‘hand over the keys.’ 

We launch your project, provide the training you need to feel confident, and stay on hand for ongoing support.

TWDA is VAT Registered so all prices are +VAT

TWDA

Let’s Build Something Brilliant Together

We know that choosing the right digital partner is a big decision for any business. Whether you’re ready to dive straight in or just want to chat through some initial ideas over a cuppa, we’re here to help.

Phone: 01207 255483