At TWDA Ltd we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.
From May 2018 new guidance came into force which replaces the Data Protection Act 1998 called the General Data Protection Regulation (GDPR), which is regulations on data protection and privacy for all in the EU. It basically tries to give individuals more control over how organisations use their data & information.
In short, we want to keep things as simple as possible and only use information relevant for the services we provide. We are a multi-media design company creating websites and if you contact us, we only use the information you give us to provide our service. Your information is not used for marketing purposes or sold/given to 3rd parties for such purposes. We only share information if there is a legal duty to do so (e.g. producing company accounts, fraud protection, pursue debtors).
We will keep this Policy up to date and make changes if required. Please come back and check this page from time to time to make sure you’re happy with our services. By using our website you’re agreeing with our Policy.
TWDA Ltd is a multi-media design company, working from our studio in Northumberland. If you have any queries regarding our privacy policy please contact Sarah at sarah@twda.co.uk.
We only obtain information about you if you contact us for our services. This is via our contact form on our website or if you e-mail or call us directly. If you contact us and do not take up our services we do not keep your details and will delete the e-mail from our inbox.
If you do use TWDA.Ltd as your multi-media service provider we keep your name, address, e-mail and telephone number to provide our services to you and manage your account. At present (March 2024) we do not have a marketing list so we do not send newsletters. If in the future we set up a marketing newsletter, you would need to opt into this, we will never automatically add you to anything without your consent.
Your information is only used to administer your account and provide the services you requested. We also use accounts software to invoice you for the work but payment is made via cheque or BACS so we do not process or store any card details.
Cookies are small files placed on your computer to collect standard internet log information about visitor behaviour (e.g. popular pages, how many people visit our site). Our website uses cookies to show us how many people have visited our site, what are popular pages. You can set your browser to decline cookies however some of our website features may not work as a result.
We need your personal details in order to provide the services you requested and to manage your account. Your information is not used for marketing purposes or sold/given to 3rd parties for such purposes. We only share information if there is a legal duty to do so (e.g. producing company accounts, fraud protection).
In line with the GDPR, the lawful basis to process your data is based on ‘contract’. In order to provide our service to you, we require information to deliver our services.
Even though we don’t process any financial information we’re still security conscious so our website has a secure socket layer (SSL).
For further information on how your information is used, how we maintain security and your rights to access information we hold on you, please contact: sarah@twda.co.uk.
TWDA offers a wide range of design services. We cater for all sizes, from the small, local start up business to the international giant.
We have been providing our award winning design services for over 20 years and are now focused on helping the good business folk of the North East.
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Once submitted, our team will carefully review your information and get in touch with you at the earliest convenience to further discuss your needs or inquiries.